Change any settings in the problematic document to match the settings in the new simple document. Open the new simple document you created in the previous step and the problematic document, and then compare the Page Setup settings. Verify your page setup settings match your stock. If the print queue will not clear the status, or immediately errors, then you may need to double check all the setting of your printer driver, and potentially reinstall the printer.Wait for the computer to finish launching Windows, and then turn on the printer and check the status of the print queue. Turn off the printer, and then restart the computer. Wait for the Print Spooler to restart, and then turn on your printer and check the print queue status. You may need admin privileges to access and control the Print Spooler.
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